Free Audio Book : Supercommunicators, By Charles Duhigg

Step into a jury room and witness a single juror guiding a deeply divided room towards agreement. Accompany a young CIA officer as he persuades a hesitant foreign agent to cooperate. And observe an experienced surgeon as he attempts, unsuccessfully, to persuade another cancer patient to choose the less hazardous treatment option. In Supercommunicators, Charles Duhigg combines thorough research with his signature storytelling abilities to demonstrate how we can all learn to discern and utilize the concealed layers that exist beneath every conversation.

Communication is a formidable power, and the most skilled communicators comprehend that whenever we converse, we’re actually engaging in one of three types of conversations: practical (What is the real issue?), emotional (What are our feelings?), and social (Who are we?). If you’re unaware of the type of conversation you’re having, you’re unlikely to establish a connection.

Supercommunicators understand the significance of identifying—and then aligning with—each type of conversation, and how to perceive the intricate emotions, subtle negotiations, and deeply ingrained beliefs that influence so much of what we express and how we interpret. Our experiences, our principles, our emotional states—and our self-perceptions, and perceptions of others—shape every discussion, from who will collect the children to how we wish to be treated at work. In this book, you will discover why some individuals are able to express themselves, and understand others, so effectively.

With his storytelling that transports us from the writers’ room of The Big Bang Theory to the offices of top marriage counselors, Duhigg shows readers how to recognize these three conversations—and imparts the strategies and abilities we need to navigate them more proficiently.

Ultimately, he imparts a straightforward but potent lesson: With the appropriate tools, we can connect with anyone.